Managed hosting is more than infrastructure — it's responsibility for uptime. Here are the questions our clients ask most before moving an app to our stack.
Both editions are licensed in tiers with user limits — the difference is in deployment and customization depth. Cloud is the SaaS edition hosted by Bitrix24 on a subscription, with no access to source code. Self-hosted is the source-available edition you deploy on your own infrastructure with a perpetual license, full source code access, and freedom to add custom modules and integrate at any level. This service hosts the self-hosted edition.
Yes — migration is included in every tier. We handle export, transfer, integrity checks, and DNS cutover with minimal downtime.
USA for North American teams and lower latency to US clients. Germany for EU data residency and GDPR-aligned latency from European offices. Same infrastructure spec in both.
No — the hosting plan covers infrastructure and managed services only. You purchase your Bitrix24 self-hosted license directly from Bitrix24, or through us as a Bitrix24 Gold Partner if you prefer a single point of contact. The hosting price is the same either way.
Yes. You have SSH and SFTP access to your server, and the self-hosted edition supports the full Bitrix24 module API. Our team can also build custom modules and integrations as part of our Custom Development service.
